Privacy
Policy

Last updated: 03/10/25

At Ethno Art, we value your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and safeguard your information when you visit
our website or make a purchase.

1. Information We Collect

When you interact with our website, we may collect:

  • Personal Information: Name, email address, phone number, billing/shipping address.
  • Payment Information: Collected securely through our payment providers (we do not store your full payment details).
  • Usage Data: Information about how you use our website (e.g., pages visited, time spent, clicks).

2. How We Use Your Information

  • Process and deliver your orders.
  • Respond to your inquiries and provide customer support.
  • Send you order updates, promotions, or newsletters (if you opt in).
  • Improve our website, products, and customer experience.

3. Sharing of Information

We do not sell or rent your personal data. We may share your information with:

  • Service Providers: Payment processors, delivery companies, and IT support, only as necessary.
  • Legal Obligations: If required by law or to protect our rights.

4. Cookies & Tracking

  • Enhance your browsing experience.
  • Remember your preferences.
  • Analyze website traffic and usage.

You can disable cookies in your browser settings, but some features of the site may not function properly.

5. Data Security

We implement reasonable measures to protect your personal information.
However, no method of transmission over the internet is 100% secure,
so we cannot guarantee absolute security.

6. Your Rights

  • Access, update, or delete your personal information.
  • Opt out of marketing communications at any time.
  • Contact us with privacy-related concerns.

7. Contact Us

If you have questions about this Privacy Policy or how your information is used, please contact us:

📧 Email: ethnoarthub@gmail.com
📍 Address: Grassy Knoll, Karen.
📞 Phone: +254 746 293 921